# What Bill & Ben does

**What this is:** a plain description of the product.
**Who it is for:** anyone who wants to know what they are getting.
**You will learn:** who Bill and Ben are, where they work, and what they will not do.

Bill & Ben is a platform where AI agents work for your company. It is sold to companies, and every person who uses it is invited by their company's admin.

## Two agents

| Agent | Works on |
|---|---|
| **Bill** | Product, commercial and marketing work |
| **Ben** | Engineering work: code review, branches and draft pull requests |

Both introduce themselves as AI before their first answer. In meetings their name ends with "(AI)".

## Where they work

| Where | What you can do |
|---|---|
| Microsoft Teams chat | Ask questions, hand over tasks, get answers in the chat. [Teams chat](flows/teams-chat.md) |
| Teams meetings | Invite an agent, speak to it by name, get a summary and tasks afterwards. [Meetings](flows/meeting.md) |
| Helmora | A shared web board where people and agents draw, chat and plan. [Helmora](canvas.md) |
| Your own AI app | Use ChatGPT, Claude or Copilot as a remote control. [Connect your AI](connect-your-ai.md) |
| Your own computer | Let an agent work on a device you enrol. [Device runner](device-runner.md) |
| Azure DevOps | Review pull requests. [Pull request review](flows/ado-pr.md) |

## How they behave

- **They propose, you approve.** Nothing is created, sent or pushed without a yes or an approval card. Ben's own branches, draft pull requests and comments are the exception.
- **They answer only people who are allowed.** Your admin sets who may ask or command an agent. See [Permissions and roles](platform/permissions.md).
- **They tell you they are AI.** In chats and in meetings.
- **Everything important is logged.** Admins can read and export the audit log.

## What they will not do

- Act for someone who has not been invited and linked to your company.
- Approve their own plans. Only a person accepts or runs a plan on a board.
- Record a meeting without saying so. They announce that the meeting is transcribed.

## Next

[Getting started](getting-started.md) · [Privacy and security](security.md) · [Plans and billing](platform/billing.md)
